PRIVACY POLICY | PRIVACY POLICY
For us, protecting our customers' personal data represents an ongoing commitment aimed at always ensuring greater security in protecting their privacy.
For this reason, we wish to inform you that some important updates have been introduced in European legislation regarding the protection of personal data (EU Regulation 2016/679), under which we have updated our Privacy Policy, which we invite you to read carefully.
In accordance with the provisions of the Regulation, the processing of personal data carried out by TugaSox is subject to the principles of lawfulness, fairness and transparency; limitation of purposes; data minimization and accuracy; imitation; conservation; integrity and confidentiality and responsibility.
In this Privacy Policy we explain who we are, for what purpose we may use your data and with whom we share it, how long we keep it, as well as the ways to contact us and exercise your legitimate right.
We also ask that you check the accuracy of your data and your preferences regarding its processing, updating them if you consider it necessary. To do so, access the customer area at www.tugasox.pt , using your access data and make the changes yourself, or contact us at geral@tugasox.pt
1. Framing
1.1 Who We Are
TugaSox Sportswear Lda. (hereinafter referred to as TugaSox) is a company dedicated to the sale of sports clothing and accessories.
1.2 What is personal data?
The General Data Protection Regulation (GDPR) covers all information relating to you as an identified or identifiable living individual. This includes, for example, your name, residential address, contact details, identity card number, IP (Internet Protocol) code or even information about your health.
1.3 When data protection rules apply
GDPR rules apply whenever your data is collected, used and stored in digital format or in a structured paper filing system.
2. Responsible for the processing of your personal data
Your personal data and contacts are processed by TugaSox Sportswear Lda., corporate number 513305270, with registered office at Rua da Igreja Nº 9, 2565-603 Outeiro da Cabeça, Torres Vedras – Portugal.
TugaSox is responsible for the processing of your personal data in accordance with the provisions of the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016). For any questions related to the processing of your personal data, you can contact us through the following means: Telephone: 926371120, or E-mail: geral@tugasox.pt / tugasox@gmail.com
3. Collection of personal data
TugaSox collects your personal data, among others, in the following situations:
- Whenever you register and/or browse our website;
- How much you use our online store;
- When you fill in and submit your personal data through our forms at www.tugasox.pt;
- When you make a quote request; and,
- Whenever you contract any of our services.
4. Purpose of use of your personal data
The processing of personal data that we intend to carry out, with your specific and express consent when necessary, has the following purposes:
a) Comply with legal, accounting and tax obligations;
b) To enable the provision of services requested by you – your personal data will be processed and used for the operational, technical and administrative management of the commercial and contractual relationship related to the provision of the Services and for the purpose of carrying out communications related to the aforementioned relationship between TugaSox and the customer. Your personal data will also be processed for the provision of third-party services, when necessary or when you have expressly consented to it;
c) Allow navigation and use of our online store – your personal data collected will be processed and used to help make your visit to our website as productive and enjoyable as possible;
d) Improve our products and services;
e) Contacts for market research purposes;
f) Send direct marketing communications (by sending electronic communications) relating to services similar to those already subscribed to by the Customer, except in the event of initial opposition or if you expressly refuse to receive such communications in the future – we will process your personal data so that we can inform you of news, promotions, campaigns and other opportunities that you may benefit from. For this purpose, we will use the contact details you have provided to send you periodic emails/newsletters about our products, special offers or other information that we consider to be of interest to you,
g) Contact you directly.
5. Basis for processing and its mandatory or optional nature.
The purpose indicated in point a) above represents legitimate processing of personal data under the terms of paragraph c) of paragraph 1 of article 6 of the Regulation, since such processing is necessary for TugaSox to comply with legal obligations to which it is subject.
The legal basis for processing personal data for the purposes indicated in points b) and c) of the previous clause is that set out in paragraph b) of paragraph 1 of article 6 of the Regulation, since the processing in question is necessary for the provision of the Services subscribed to by the Customer. Please note that the provision of personal data for these purposes is optional, however, failure to provide such data makes it impossible for TugaSox to provide the Services.
The processing of personal data for marketing purposes (including product and service improvement and market research) is based on the express and unequivocal consent of the Customer, in accordance with the provisions of paragraph a) of paragraph 1 of article 6 and paragraph c) of paragraph 2 of article 22 of the Regulation. The provision of your personal data for these purposes is therefore optional. If you wish to object to the processing of your personal data for direct marketing purposes, you may do so at any time by logging into the customer area or by contacting us by email at geral@tugasox.pt
6. Recipients of personal data
Your personal data may be communicated for the purposes described above to the following entities:
- Individuals or legal entities that provide assistance and/or advisory services to TugaSox, in accounting, administrative, financial and credit recovery matters, as well as judicial, tax and regulatory authorities for the purpose of complying with legal requirements.
- Entities to which TugaSox must communicate personal data in accordance with the provisions of applicable legislation and/or in response to requests from competent authorities, duly substantiated for that purpose;
- Your data will also be shared with entities with which it is necessary to interact in order to provide services (entities that provide delivery and transport services, entities that manage online payments, etc.) , at the level of maintenance or technical support (entities that manage website hosting, online store and billing platforms), and they may have access to some of your personal data for the contracted purposes.
7. Personal data collected
The personal data we collect are those that are necessary for the formalization, execution and management of contracts for goods and/or provision of services.
All data necessary to register, use our website and online store, as well as to receive our news, campaigns or offers may also be collected.
The data we collect is as follows:
Contact details: name, address, telephone number and email address.
Personal details: Taxpayer number.
8. Retention period of personal data
The data will be kept until the user informs us that he/she wants it to be deleted, unless it is essential for compliance with legal obligations.
Whenever requested by users (and free from any legal/judicial obligations) data will be securely deleted.
9. Your rights
The Customer has the right to request TugaSox, at any time, access to his/her personal data, their updating or deletion, in accordance with the provisions of the Regulation. He/she also has the right to request the limitation of the processing of his/her personal data, in accordance with the provisions of article 18 of the Regulation, as well as the right to obtain his/her personal data in a structured, commonly used and machine-readable format, in the cases provided for in article 20 of the Regulation.
You may also withdraw your consent at any time, if it is legally necessary for the processing of personal data. However, this right does not compromise the lawfulness of the processing carried out based on the consent previously given nor the subsequent processing of the same data, such as compliance with the contract or legal obligations to which TugaSox is subject. Your requests will be treated with special care so that we can effectively ensure your rights. You will be informed of the measures taken as a result of your request within a maximum period of 30 (thirty) days from the time of your request.
If you believe that the processing of your personal data violates the provisions of the applicable legislation, you may file a complaint with the competent supervisory authority (National Data Protection Commission), in accordance with the provisions of the Regulation.
10. Browsing our website and online store
By browsing our website and using our online store, we assume that you accept our Privacy Policy.
Our online store is hosted on Shopify Inc., the provider of the online e-commerce service that allows us to sell our products and services to consumers. Your personal information is stored in Shopify 's databases on secure servers behind a firewall. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy
We also use Google Analytics which helps us understand how our customers use the site – you can see how Google Analytics uses your personal information here: https://www.google.com/intl/en/policies/privacy/.
TugaSox stores information whenever you visit our website through the use of cookies. Cookies are small text files that the online portals visited by the user send and record on your computer or mobile device, to later be retransmitted to the same online portals on a subsequent visit. Thanks to cookies, the online portal remembers the user's actions and preferences (such as, for example, login data, chosen language, font size and other display settings, etc.) so that they are displayed again when the user visits that online portal again or navigates from one page to another. Cookies are therefore used to perform computer authentication, session monitoring and storage of information about the activities of users who access a website and may also contain a unique identification code that allows monitoring the user's navigation within the online portal itself for statistical or advertising purposes (email or promotional campaigns). For more information about cookies or how to disable cookies, please visit: https://www.allaboutcookies.org .
According to the legislation in force in Portugal, the use of cookies does not always require express consent from the user. In particular, "technical cookies", i.e.:
- navigation or session and strictly necessary for the functioning of the website or to allow the user to use the content and services requested by him/her;
Cookies are important to us for statistical/targeting purposes. As a user, you can turn off your cookies in your browser options or make changes to your antivirus program tools. However, by disabling technical and/or functionality cookies, the website may become unavailable or some services or certain functions of the website may not be available or may not function properly and you may be required to change or manually enter some information or preferences each time you visit our website/online store.
As mentioned above, we use your personal information to provide you with information or marketing campaigns that we believe may be of interest to you.
You can opt-out of receiving advertising/marketing campaigns by following the links below: Facebook: https://www.facebook.com/settings/?tab=ads , Google: https://www.google.com/settings/ads/anonymous
Our online store may have links to other websites, which, in our understanding, may contain useful information and/or tools for our visitors. TugaSox's Privacy Policy does not apply to third-party websites.
Whenever you are redirected to a third party website from our website, you should consult the corresponding privacy policy. TugaSox is not responsible for any other privacy policy or content present on these same websites . As it does not exercise any control and does not know either their characteristics or their purposes,
11. Term
This privacy policy is in effect since 25-05-2018.
TugaSox reserves the right to modify or simply update, partially or fully, its content, with a view to complying with the applicable legislation in force at any given time. You will be informed whenever changes are made and these will be binding as soon as they are published on the TugaSox website, so you should check it periodically in order to be aware of the most up-to-date version of this Privacy Policy at any given time and, specifically, the processing of your personal data carried out by TugaSox.
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The protection of our customer's personal data represents, for us, a constant commitment to always guarantee a greater security in the protection of your privacy.
For this reason, we would like to inform you that some important updates have been made to European legislation on the protection of personal data (EU Regulation 2016/679), under which we've updated our Privacy Policy. We would like to invite you to read this policy carefully.
In accordance with the Regulations, the processing of personal data by TugaSox is subject to the principles of lawfulness, loyalty, and transparency; limitation of purpose; minimizing data and accuracy; imitation; conservation; integrity and confidentiality, and responsibility.
In this Privacy Policy, we explain who we are, for what purpose we may use your data and with whom we share it, how long we keep it, as well as forms of contacting us and to exercise your legitimate rights.
We kindly ask you to check the accuracy of your data and preferences regarding Its treatment and updating them if you feel necessary. To do this, please access the customer area at www.tugasox.pt, using your access data and proceed with the modifications, or contact us at geral@tugasox.pt
1.Introduction
a. Who we are
TugaSox Sportswear Lda. (TugaSox from now on) is a Portuguese company, specialized in trading apparel and accessories for high-intensity sports.
b. What is personal data
The General Data Protection Regulation (GDPR) specifies as personal data', any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
w. When are applied the rules of GDPR
GDPR rules are applied whenever your data is collected, used and stored on digital media or in a structured paper file system.
2. Data controller
In compliance with Law 67/98 of 26 October, on the Protection of Personal Data, we inform you that your personal data collected on this site are the responsibility of TugaSox Sportswear Lda., with headquarters at Rua da Igreja Nº 9, 2565-603 Outeiro da Cabeça, Torres Vedras, Portugal taxpayer number 513 305 270 and registered with the Commercial Registry Office of Lisbon. This company is responsible for the processing of personal data within the meaning of the GDPR.
For matters relating to the processing of your personal data, TugaSox has a data controller who can be contacted through the following ways:
- By e-mail: geral@tugasox.pt
- By post:
- By phone: +351 926 371 120
3. Collection of personal data
TugaSox collects personal data when users:
- register and/or browse our website;
- use our online store;
- complete and send your personal data through our contact forms at www.tugasox.pt;
- place an order or ask for a quote; and,
- ask/hire any of our services.
4. Purpose of the collection of personal data
TugaSox collects personal data with users' specific consent and expressed when necessary, for the following purposes,
- Allowing browsing and use of our online store – the user's personal data collected, will be treated and used to help make visits to our site as productive and enjoyable as possible;
- Ensure the provision of services requested by users - users' personal data will be processed and used for the operational, technical and administrative management of the business and contractual relationship between TugaSox and the users. Personal data will also be processed for the provision of third-party services, when it is necessary or when you have expressly consented to it;
- Contact directly with users
- Comply with legal, accounting and tax obligations;
- Improve our products and services;
- Contacts for market research;
- Send direct marketing communications (through the sending of electronic communications) regarding services like those already subscribed by the Client, except in case of initial opposition or if you expressly refuse to receive these communications in the future. We will treat your personal data in order to make you known news, promotions, campaigns and among other opportunities you may benefit. To this end, we will use the contacts you have provided to us to send you periodic emails/newsletters of our products, special offers or other information that we consider to be of interest to you,
5. The basis of treatment and its mandatory or optional nature
The legal basis for processing personal data for user's navigation, browse and use of our services indicated in the previous clause is set out in Article 6 (1) (b) of the GDPR, since the processing in question is necessary for the provision of the Services subscribed by the user. Please note that the provision of personal data for these purposes is optional, however, failure to provide them makes it impossible to provide the Services by TugaSox
The purpose indicated as mandatory for legal, accounting and tax obligations reflects a legitimate treatment of personal data under Article 6 (1) (c) of the Regulation, as such treatment is necessary for TugaSox to be able to comply with legal obligations to which it is subject.
The processing of personal data made for marketing purposes (including the improvement of products and services and market research) is based on the express and unequivocal consent of the Customer, in accordance with the provisions of paragraph 1 a) and Article 22 (2) ( c) of the Regulation. The provision of your personal data for these purposes is therefore optional. If you wish to object to the processing of your personal data for direct marketing purposes, you can do so at any time by logging into the customer area or via our email contact, geral@tugasox.pt
6. Recipients of personal data
Your personal data may be communicated for the purposes described above to the following entities:
- Natural or legal persons who provide assistance and/or counseling services to TugaSox in accounting, administrative, financial and credit recovery matters, as well as judicial, tax and regulatory authorities for the purpose of complying with legal requirements.
- Entities to which TugaSox must communicate the personal data in accordance with the applicable legislation and/or in response to requests from competent authorities, duly substantiated for this purpose;
- Your data will also be shared with entities with whom it is necessary to interact in order to provide services (entities that provide delivery and transport services, entities that manage online payments, etc...), at the level of maintenance or technical support (entities that manage the website hosting, online store and billing platforms), which may have access to some of your personal data for contractual purposes
7. Personal Data collected
The personal data that we are collecting is the only necessary for the provision of the services required by users. We may also collect personal data for the navigation and use of our online store and, after being strictly authorized by the users to send periodically, news, campaigns, and offers.
We are collecting the following data:
Contact elements such as name, address, telephone number, and e-mail address.
Personal elements such as tax ID number, and date of birth.
8. Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
9. Your rights
The Customer has the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. In case you decide to exercise this right, please contact us through the contact information above.
Please note that we may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
If you consider that the processing of your personal data violates any of the provisions of the applicable legislation, you may submit a complaint to the competent control authority (National Data Protection Commission), in accordance with the provisions of the Regulation.
10. Navigation on our website and online store
By browsing our website and by using our online store, we assume that you accept our Privacy Policy.
Our online store is hosted on the Shopify Inc. platform, an online e-commerce service provider that allows us to sell our products and services to consumers. The use of personal information is stored in the Shopify databases on their secure servers and protected by a firewall. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy
We also use Google Analytics to help us understand how our customers use the site - you can see how Google Analytics uses your personal information here: https://www.google.com/intl/en/policies/privacy/ .
TugaSox stores information whenever you visit our site through the use of cookies. Cookies are small text files that the online portals record on your computer or mobile device when visited by users, and then send, or be retransmitted to the same online portals on a next visit. By using cookies, the online portal remembers user actions and preferences (such as login data, chosen language, font size, and other display settings, etc.) so that they are shown again when the user revisits that online portal or navigates from one page to another. Cookies are thus used to perform computer authentication, session monitoring and storage of information about the activities of users accessing a website and may also contain a unique identification code that allows monitoring of user navigation, within the online portal itself for statistical or advertising purposes (and -mail or promotion campaigns). For more information about cookies or how to disable cookies, please visit. https://www.allaboutcookies.org .
As mentioned above, we may use your personal information to provide you with information or marketing campaigns that we believe may be of your interest. You may disable advertising/marketing campaigns by following the links below: Facebook: https://www.facebook.com/settings/?tab=ads . Google: https://www.google.com/settings/ads/anonymous
Our online store may have links to other websites which, in our understanding, may contain useful information and/or tools for our visitors. TugaSox Privacy Policy does not apply to third party websites.
Whenever you are redirected to a third-party site, from our website, you should carefully read the corresponding privacy policy. TugaSox is not responsible for any other privacy policy or content present on those same sites. By not exercising any control and knowing neither its characteristics nor its purposes.
11. Entry in force and changes to this privacy policy
This privacy policy is effective from 25-05-2018.
TugaSox reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
